Call Center solutions

Our call center helps in measuring and plotting various performance parameters and aids management to provide better customer experience and optimize resource utilization with different types like Cloud-based Call Center Solution, On-Premise and Hybrid Solutions. Our solutions are completely based on Inbound and Outbound processes providing users with effective analytics of every aspect of their contact center operation. With the help of our call center solution- Veutel you will get a holistic view of how your business is progressing and which areas you need to fine-tune to improve the total business.

With Predictive Dialer, Interactive Voice Response, and Automatic Call Distributor solution that is designed to work seamlessly, it is excellent for contact centers or enterprises that need an end-to-end solution, or just a standalone voice recording solution that combined with their modern setup.